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MEMBERSHIP FAQ

Frequently Asked Questions

Your membership is active from the date/time of purchase for an annual year. (Example: If you purchased your membership 04/23/24 it would be active until 04/30/2025).

Memberships are non-refundable as they are considered donations.

No, unless otherwise noted members are not required to reserve their tickets ahead of time. (This is only a requirement for high volume event days and all members will be notified via email to book their timed ticket. )

All Memberships are fully tax deductible (excluding Donor Circle). You will receive a confirmation/receipt upon purchase via email for tax purposes as well as a letter in your kit should you opt in for one.

No, membership kits must be personalized and mailed to you. Membership kits currently arrive between 2-4 weeks.

All Membership levels receive:

  • FREE Admission for an entire year (unlimited visits).
  • 1 Collectible member t-shirt, physical card and decal.
  • 10% member discount in the online store, the airport store, the on-site store, and at the café + free domestic shipping.
  • Exclusive concert presale and Induction presale offers.
  • Members Only E-newsletter, events & merch offerings.
  • Member Presales and discounts for Rock Hall Events.
  • Members at the Roller & Headliner levels receive reciprocal admission to more than 1,000 institutions across North America as a part of North American Reciprocal Museum Association (NARM). Visit https://narmassociation.org/members for the full list of reciprocal museums.

Note: Headliners receive recognition in our annual report and Donor Wall, 1 guided museum highlights tour for 4, 2 parking vouchers per year, and an invitation to a Donor Circle event.

Add all the items you would like to purchase to your cart and then head to checkout. At checkout, enter the email address associated with your membership and press enter. Your discount and free shipping will be added.

All memberships are one-year annual memberships.

Note: The RRHoF does not auto renew memberships.

No, there is only 1 T-shirt provided per Membership. Rollers and Headliners do get the option to add a secondary co-member, and they will receive a member card as well, but not an additional T-shirt. Additional T-shirts may be purchased via the phone for $15 each.

Contact Membership at 216-515-8425.

Membership is an annual pass with unlimited admission for people attached to your membership. You may visit throughout the year with different guests if your pass allows (Duet, Roller, and Headliner) but the primary member must be present.

Please reach out to the membership team via phone or email with your planned date of arrival and time as well as the amount of people attending (Subject to your membership or donor level limitations). Please be aware tours must be booked at least 2 weeks prior to arrival to ensure we have time to accommodate you and your guests.

Email: [email protected]  or Call Us: 216-515-8425

Your Roller or Headliner membership card will come with a NARM credential on the physical card. This card can be shown at any of the NARM organizations across the country. Please visit narmassociation.org to view all the organizations who are currently associated with NARM (there are over 1,200!). The ability to use your digital card is up to each organization’s discretion and we recommend calling ahead to ensure your entry.

Currently your member login is utilized for booking reservations and purchasing Rock Hall event Tickets. Please email [email protected] with your member ID, Name, and new address and we will Update your information accordingly.